Adherence
Higher treatment adherence
A structured, clear presentation increases the likelihood that the patient follows medical recommendations.
for the patientPatient use case
Patient recommendations in plain language
Clear memos and routing sheets after tests, an appointment or an uploaded document. Plain language, a branded format, and questions to prepare for a consultation with a specialist.
Fits clinics, labs, patient portals and healthtech products where a person needs to understand medical documents without being overwhelmed by terminology. Generated materials are informational and supplement the doctor's prescription — the final clinical decision is made by the doctor.
Patient experience
Clear after a test, an appointment or a document
The service turns text-based medical data into a tidy explanation: what was uploaded, which connections are visible, which areas in the document deserve attention, and which questions to prepare for a specialist.
after tests after an appointment after uploading documents questions for a specialist
Value
What the patient and the team get
It is easier for the patient to understand the document, and easier for the team to keep a single communication standard after a test, an appointment or an upload.
Support
Lower load on the contact center
Fewer non-target calls with questions like "what does this mean?" and "who should I book an appointment with?".
for operationsService
A single delivery standard
The clinic or product gets a repeatable explanation format across branches and document types, removing the subjective factor.
for the teamMemo structure
A personalized memo, section by section
A typical structure of an informational material for the patient. The completeness of each block is adapted to your clinic's standards as part of the pilot.
Summary
A brief description of the examination or appointment results, in plain language and without a diagnosis.
Interpretation
An explanation of medical terms and indicators in accessible language, with the connections between them.
Routing
Recommended next steps: a planned visit, an additional examination, or observation.
Red flags
A list of alarming symptoms that require immediate medical attention, stated clearly and unambiguously.
Structure and depth are agreed before the pilot. Conditions and format — on the pilot and pricing page.
Integration
Text-based integration via a secure API
Data (test results, conclusions, discharge summaries) is transmitted over a secure API. Processing runs asynchronously (202 Accepted + polling) to stay stable under high load.
FAQ
What services usually ask
When is it appropriate to show a patient memo?
After tests are released, after a consultation, or after documents are uploaded to a patient portal. The scenario and the moment of delivery are agreed with the product or clinic.
Can the material be branded?
Yes. Voice, structure, visual presentation and the questions block adapt to your brand. Conditions and pilot format are on the pilot and pricing page.
Is the memo a treatment prescription?
No. The material helps the patient understand a document in plain language and prepare questions for a consultation. Prescriptions and decisions stay with the specialist. More on the approach is on the quality check page.
Does it suit telemedicine services?
Yes. The material can be embedded into a patient portal, a mobile app or a post-consultation email. Data storage and processing are covered on the security page.
Other use cases
Neighboring Wizey B2B use cases
Besides patient materials, there are use cases for labs and summaries for the doctor. Browse the overview or open a specific use case.
Want to test the use case in your process?
Describe the task on the B2B page: what text-based medical data you have as input, who reads the result, and what format you need as output.